SCOPE OF POLICY
INFORMATION GATHERED FROM ALL VISITORS
We gather certain generic information with respect to all visitors’ use of our web sites, such as the number of unique visitors, the frequency with which they visit, and the areas on the web sites that they favor. We only use this type of data in aggregate, that is we look at the data on a collective basis, in summary form, rather than on an individual basis. This data helps us to provide services and features that most likely meet your needs, and to customize our web sites to make your experience easier and more enjoyable. We may also provide statistical “ratings” about how our customers collectively use our web sites to advertisers, sponsors, and other companies with which we do business. These statistical ratings do not contain any personally identifiable information about you or any of our users.
We may automatically track certain information about you based upon your behavior on our sites. We use this information to do internal research on our users’ demographics, interests, and behavior to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis.
We collect and analyze traffic on our web sites by keeping track of the IP addresses of our visitors. IP addresses are unique numeric identifiers that are assigned to each computer browser accessing the Internet. An IP address, by itself, cannot identify you personally. However, when combined with other information provided by your Internet Service Provider (ISP), your IP address can be used to identify the computer originating a message.
We collect generic information through applications, including mobile applications or widgets.
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
CREDIT CARD DETAILS
We do not store any credit card details. Any payments are taken through th payment processor's secure server, which is PayPal.
SENDING US AN EMAIL
You also may decide to send us personally identifying information, for example, in an electronic mail message containing a question or comment, or by filling out a web form that provides us this information. We use personally identifying information from email primarily to respond to your requests. We may forward your email to other employees who are better able to answer you questions. We may also use your email to contact you in the future about our programs that may be of interest.
We want to be very clear: we will not obtain personally identifying information about you when you visit our site, unless you choose to provide such information to us. Providing such information is strictly voluntary. Except as might be required by law, we do not share any information we receive with any outside parties.
If you sign up for one of our email lists, we will only send you the kinds of information you have requested. We won't share your name or email address with any outside parties.
Heights of Wellness reserves the right to communicate with you from time to time about important administrative, policy, legal, credit card, and billing matters, which will affect your use of our heightsofwellness.com web site, including any alleged violations of the applicable web site Terms and Conditions. There are instructions at the bottom of each e-mail message on how to unsubscribe: (i) to contact you for feedback and surveys; or (ii) to send you relevant company or service-related information.
USE OF PERSONAL INFORMATION GATHERED FROM USERS
If you contract services with Heights of Wellness, you may be required to provide us with certain personal information, including your name, e-mail address, phone number, credit card, debit card or account number, expiration date, and billing address (this required information is subject to change from time to time).
There may also be opportunities for you to provide us with additional information regarding your preferences and interests, and we may also use this information to make recommendations to you regarding specific teachers and classes. This information, however, is not required and is completely optional on your part.
In general, we will only use the information you provide to us for the purpose for which such information was provided, such as communications, billing and processing your account. We may also track your use of our heightsofwellness.com web site to determine which classes you participate in so that we can make recommendations to you regarding specific teachers and classes. We also use such information to deliver to you information about Heights of Wellness and our promotions. Users may opt-out of receiving future mailings from us by following the instructions set forth below. We also use information for trend analysis, pattern detection, and site administration. Your personal information may also be disclosed to a third party in the event of any merger, sale, joint venture, reorganization assignment, transfer or disposition of all or any portion of our business, assets or stock.
Your information may be disclosed by you, on blogs, message boards and other services to which you are able to post information and materials. You should be aware that any information you disclose through these services will become public information, and may be available to the general public.
Your information provided to us on our heightsofwellness.com web site may also be disclosed to your friends associated with your social media accounts, other users, and to your social media account provider, in connection with your social sharing activities, such as if you connect your social media accounts to your use of our heightsofwellness.com web site. You authorize us to share your information with your social media account provider by connecting your use of our heightsofwellness.com web site to your social media accounts.
Notwithstanding the above policies, we reserve the right to disclose your personal information to appropriate third parties if we are required to do so by law: (i) to comply with legal process such as a search warrant, subpoena, or court order; (ii) to protect Heights of Wellness'rights and property; (iii) to investigate reports of users sending material using a false e-mail address or users sending harassing, threatening, or abusive messages; (iv) to protect against misuse or unauthorized use of our web sites and/or the Heights of Welness service; or (v) during emergencies, such as when we believe someone’s physical safety is at risk.
YOUR CONTROL OVER YOUR PERSONAL INFORMATION
Every communication Heights of Wellness sends you will contain a clearly worded “Opt-Out” or “Unsubscribe” link allowing you to withdraw your permission for future mailings. Permission changes will be honored as soon as possible after receipt. Please allow five to seven days for processing. Permission changes will however not affect any information that you provided to us.
Editing Your Profile:
If you are a registered user of our heightsofwellness.com web site you have the ability to review, correct, and change choices you have previously made as to the use of your personal information. Simply sign into the site and click the “My Account” link on the header of every page. There, you can change your personal and address information, sign-in, and e-mail preferences.
Privacy of Children- COPPA Compliance:
Our sites are not directed to children under the age of 13. We assume user accounts on our heightsofwellness.com web site are opened by adults. We operate our sites in compliance with the Children’s Online Privacy Protection Act and do not permit registration by, and will not knowingly collect or use personally identifiable information from, anyone under 13 years of age.
California Civil Code Section 1798.83 permits visitors to web sites who are residents of California to request information regarding the web site owner’s disclosure of their personal information to third parties for direct marketing purposes. It is our policy not to disclose your personal information to third parties for direct marketing purposes.
California Do Not Track Notice Disclosures:
We do not track our users and visitors over time and across third party web sites to provide targeted advertising. Consequently, we do not respond to Do Not Track (DNT) signals. Other third party web sites may keep track of your browsing activities when they provide you with content, which enables them to customize what they present to you on their web sites.
Questions or Comments:
If you have any questions or comments about this Agreement or the Site, please contact Heights of Wellness at (860) 951-1110.